We’ve collected the most common questions that our costumers usually have.
We hope it helps you to see through our process.
What are the production terms?
Tailor made gadgets – up to 2-3 weeks, For turn-key escape rooms – from 2 to 8 weeks depending
on the escape room type and workload. Gadgets – up to 2 weeks.
How long the delivery takes?
It depends on your location. For Europe in case of truck
delivery – about 10 days. In case of sending gadgets by courier service – 1-2
weeks. In case of air delivery – 5 days.
Can I order uniqe design for gadgets or escape room?
Yes, sure. You dream it, we build it. Besides creating tailor
made designs for the games we can se tor change the difficulty levels of any
What are the payment terms?
After signing the agreement: 50% is prepayment, 50% after
the work is completed – we send video of walkthrough or do live streaming
What if something breaks down?
You can contact us by email/Facebook with all questions or complications. In case of any problems with our goods,
we will help you to diagnose problem. Photos and videos are the best way to demonstrate them.
If problem is caused by some internal issues, we will send you some spare part